Ticketing

Great customer service for
every business with desk automation

Desk ticketing system for customer service that never stops

Zoho Desk helps you be more accessible to your customers, provide them with quick and accurate resolutions, and make doing business with you convenient.

CRM Ticket Integration

Web Form Ticket Generation

SLA Workflows and Automations

Multi-Brand Help centre

Omni Channel Communication

Ticketing system

A ticketing system is software that helps you streamline customer support tickets. Ticketing system software provides all the context you need to resolve issues and also allows you to prioritize, track, and automate routine support tasks.

Ticket assignment

Direct assignment and round-robin automations in Zoho Desk save managers time and energy, so they can focus on critical tasks.

Real-time Insights

Zoho Desk offers HQ, a live dashboard that lets you quickly see essential metrics, like ticket traffic, customer happiness ratings, and the most threaded tickets.

SLAs and workflows

workflow automations can be set up to carry out actions automatically whenever an incoming ticket meets certain conditions.

Great customer service forevery business with desk automation